Re: [ddos] What now after Oles left the group?

суббота, 12 октября 2013 г. 17:08:00
 
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A far days before, ive tryed ovh and not like it about some details
When the new KS have been announced, it done the real job -> make a real buzz
and ive take a look again on OVH
to try the service, ive take 2 serveur only to try
i try them since now 3 month and ive never have problem like i have with the OVH network.
our team manage hundreds serveur for my 1st business (a worldwide company implanted in 27 countries)
and personnaly ive 7 servers at online.net since a lot of years
ive done the test to bench ovh cause my colleague say all time OVH is not great
now, 3 month later i know, my colleague says great
ok OVH have cool linux disturb usable out of box
ok ovh have cool applications on phone and mac/win/linux to see some informations about monitoring
but the real issue is :
- ovh start project and never end them (manager V3b, manager v5 never really end, manager V6 normally in production next year (who say lol?)
- ovh start project in production withou testing it (VAC) and it cause some real and very bad trouble for customer and customers customer
- ovh support is lol? on solution what affect all like vac, the support team dont do support and ask to come on the ML WTF?
for all theses reason, im sorry to say that my colleague is right
now, im exhausted, ive done all i could to try to have a working services on ovh servers but it appear to not be possible, ive loose a lot of time for nothing cause the issue is the network and not the servers settings, why i say that? cause all work with servers in online.net (for my personal servers) and ive never encounter issues like with ovh network
the issues, all here know them
- lot of attacks, seems OVH is a hacker VAC lol
- lot of packet lost, vac false positive,
- lot of issues caused by running in production some new VAC/TNF and others rules (and after we see that its cause oles have done a change without test it before and without say it to customers)
so its the end of my try for me, servers are up for some days but i dont renew them
oles never like me but its not a problem, i think if he know who is some ppl here and what potential they could give to OVH, he dont treat customer like he done now, but i always done like that when i try a network/provider/subcontractor :
i try 2 or more level of service but always in the low prices, why? cause its the better way to know how a business love its customer, and i could say you that OVH dont love its customer anymore
if its ok i try a service near what i need and see again if all is ok, technically and on the human point of view too
ive never see draft business like OVH, employees, dont know what the boss do on the network and sometimes when we spoke to them about the new test of oles, we know they dont know that before
the support sometimes ask to oles on twitter/forum/ML but WTF?? ive a problem, you does to give a solution and you cant ask to customer to ask on a way without any progress monitoring, without real ticket number
so i stop to explain my life lol i say you all good luck, and hope you dont lost money and business cause of the OVH acts, but ive already see some ppl here say that customers ask for a refund cause of the service stability :(
good luck all
++
Le 11 oct. 2013 17:41, Adrian D. a crit :
> Well said my friend. I also consider this totally unprofessional, no matter the reason, as I have said not everyone here is an expert and jerks are everywhere. Still this is not a reason to quit a service that we are paying for and that actually lots of new clients joined OVH for.
> On Friday, October 11, 2013 6:11 PM, Peter Kieser wrote:
> Oles is running a business, which he expects to turn a profit at some point. Launching a service (such as VAC) and putting it into production, without providing support through proper channels (eg. Support, on Manager) and then leaving the list because he doesn't like the behaviour - leaving it totally unsupported does not cause people to have faith in OVH as a business. When people do not have faith in a business, they do not purchase service from said business.
> It's one thing putting a beta service into production and providing support, it's entirely a different thing when said service is totally unsupported and enabled for everyone (but if something goes wrong, you can't get SLA credits) and then taking your ball and go home.
> I think that if OVH wants to run a viable business, the people that are running it need to investigate how they roll out, communicate and support new features to customers.
> -Peter
> On 2013-10-10 10:33 AM, Nikola Filipovi wrote:
>> Nobody. Blame the assholes that made oles quit.
>>
>>
>> 2013/10/10 Joseph H.
>> Hello everyone,
>>
>> As we saw Oles unsubscribed from the Group because he got pissed from some members here who just keep posting the same problem every day or they don't provide complete information about their problem and keep spamming every day.
>> Now who will check our bugs and issue with the DDoS service?
>> The support @ OVH doesn't support or help tickets about DDoS and they simply refer to contact the mailing list.
>> The DDoS service is still in beta and it still needs more time and most people in this group report bugs and problems with this service and at the end it is good for OVH to make the service better and more stable. Not all the people here are professional, we are simple clients who just report the problems which we face with our Anti DDoS service and we need help.
>> So who will help us now?
>>
>>
>>
>>
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A far days before, ive tryed ovh and not like it about some detailsWhen the new KS have been announced, it done the real job -> make a real buzzand ive take a look again on OVHto try the service, ive take 2 serveur only to tryi try them since now 3 month and ive never have problem like i have with the OVH network.our team manage hundreds serveur for my 1st business (a worldwide company implanted in 27 countries)and personnaly ive 7 servers at online.net since a lot of yearsive done the test to bench ovh cause my colleague say all time  OVH is not great  now, 3 month later i know, my colleague says greatok OVH have cool linux disturb usable out of boxok ovh have cool applications on phone and mac/win/linux to see some informations about monitoringbut the real issue is :- ovh start project and never end them (manager V3b, manager v5 never really end, manager V6 normally in production next year (who say lol?)- ovh start project in production withou testing it (VAC) and it cause some real and very bad trouble for customer and customers customer- ovh support is lol? on solution what affect all like vac, the support team dont do support and ask to come on the ML WTF?for all theses reason, im sorry to say that my colleague is rightnow, im exhausted, ive done all i could to try to have a working services on ovh servers but it appear to not be possible, ive loose a lot of time for nothing cause the issue is the network and not the servers settings, why i say that? cause all work with servers in online.net (for my personal servers) and ive never encounter issues like with ovh networkthe issues, all here know them- lot of attacks, seems OVH is a hacker VAC lol- lot of packet lost, vac false positive,- lot of issues caused by running in production some new VAC/TNF and others rules (and after we see that its cause oles have done a change without test it before and without say it to customers)so its the end of my try for me, servers are up for some days but i dont renew themoles never like me but its not a problem, i think if he know who is some ppl here and what potential they could give to OVH, he dont treat customer like he done now, but i always done like that when i try a network/provider/subcontractor :i try 2 or more level of service but always in the low prices, why? cause its the better way to know how a business love its customer, and i could say you that OVH dont love its customer anymoreif its ok i try a service near what i need and see again if all is ok, technically and on the human point of view tooive never see draft business like OVH, employees, dont know what the boss do on the network and sometimes when we spoke to them about the new test of oles, we know they dont know that before the support sometimes ask to oles on twitter/forum/ML but WTF?? ive a problem, you does to give a solution and you cant ask to customer to ask on a way without any progress monitoring, without real ticket numberso i stop to explain  my life lol i say you all good luck, and hope you dont lost money and business cause of the OVH acts, but ive already see some ppl here say that customers ask for a refund cause of the service stability :(good luck all++Le 11 oct. 2013 17:41, Adrian D. <contact@litemovies.com> a crit :Well said my friend. I also consider this totally unprofessional, no matter the reason, as I have said not everyone here is an expert and jerks are everywhere. Still this is not a reason to quit a service that we are paying for and that actually lots of new clients joined OVH for. On Friday, October 11, 2013 6:11 PM, Peter Kieser <peter@kieser.ca> wrote:
Oles is running a business, which he expects to turn a profit at
some point. Launching a service (such as VAC) and putting it into
production, without providing support through proper channels (eg.
Support, on Manager) and then leaving the list because he doesn't
like the behaviour - leaving it totally unsupported does not cause
people to have faith in OVH as a business. When people do not have
faith in a business, they do not purchase service from said
business.
It's one thing putting a beta service into production and providing
support, it's entirely a different thing when said service is
totally unsupported and enabled for everyone (but if something goes
wrong, you can't get SLA credits) and then taking your ball and go
home.
I think that if OVH wants to run a viable business, the people that
are running it need to investigate how they roll out, communicate
and support new features to customers.
-Peter
On 2013-10-10 10:33 AM, Nikola
Filipovi wrote:
Nobody. Blame the assholes that made oles quit.
2013/10/10 Joseph H. <formulapower77@gmail.com>
Hello everyone,
As we saw Oles unsubscribed from the Group because
he got pissed from some members here who just keep
posting the same problem every day or they don't
provide complete information about their problem
and keep spamming every day.
Now who will check our bugs and issue with the DDoS
service?
The support @ OVH doesn't support or help tickets
about DDoS and they simply refer to contact the
mailing list.
The DDoS service is still in beta and it still needs
more time and most people in this group report bugs and
problems with this service and at the end it is good for
OVH to make the service better and more stable. Not all
the people here are professional, we are simple clients
who just report the problems which we face with our Anti
DDoS service and we need help.
So who will help us now?
Тэги: ddos
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